Optimum Radiology

Full information about place Establishment, health and doctor "Optimum Radiology" at 714 New Jersey 35, Middletown, NJ 07748. Find out the full address, phone number, opening hours, customer reviews, map and photos.

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Categories:
Establishment   Health   Doctor  

Website:
optimumradiology.com

Address:
714 New Jersey 35, Middletown, NJ 07748
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Phone number:
+1 732-856-9800

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Opening times

Monday 08:00am — 08:00pm
Tuesday 08:00am — 08:00pm
Wednesday 08:00am — 08:00pm
Thursday 08:00am — 08:00pm
Friday 08:00am — 08:00pm
Saturday 09:00am — 05:00pm
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Reviews about Optimum Radiology

  • Gloria Liu
    Oct, 09 2018
    ★ ☆ ☆ ☆ ☆
    Very bad experience. Rude and Unprofessional staff,
    Unreasonable cost estimate and billing practices. I will not recommend this facility to anyone.

    When I scheduled to have several ultrasounds in this facility, as always
    I asked for estimates of the procedures. Optimum Radiology provided a lump sum estimate without the itemized cost for each procedure. When I asked for more details, I did not get any follow-up. When I asked for the status of the estimates on the day of the procedure, I was told by the staff in a very rude tone that the person who does estimates is on vacation for 2 weeks, they have already provided the data to me and I should not ask for more detail.

    In addition, they demands all payment be paid in full in cash and check only prior to the procedure. This was a total surprise to me since I was not informed when I made the appointment. When I asked to pay with my healthcare credit card, which is accepted by all my doctors, dentists, hospitals, and pharmacy, I was told that they do not have the credit card machine. Furthermore, the staff rudely faulted me for not having check/cash on hand.
    I walked out of the facility without having any procedure performed. Rude and unprofessional staff behavior, inadequate office cost estimate practices, and unreasonable billing practices are just totally unacceptable. I will not recommend this facility to anyone .
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Optimum Radiology

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